How to Reclaim Admin Rights to a Facebook Page
Whether your page's administrator left without transferring their title or you were forcibly removed by a rogue colleague, there are a couple ways you can attempt to get your page's administrator rights back. Please keep in mind that, due to the sensitive nature of account validation and disputes such as these, you may not be able to get your account's rights back even if you manage to contact Facebook.
Method 1 of 3:
Contacting Facebook
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1Navigate to Facebook.
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2Open the Facebook menu. This is the downward-facing arrow in the top right corner of your Facebook page.
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3Click "Manage Ads". If you don't have an ad account yet, you'll need to click "Advertising on Facebook" instead to set one up
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4Click "Advertiser Support". You can find this in the toolbar on the left side of your screen.
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5Click "Email". This hyperlink is beneath the "Contact us for help" section.
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6Click "My page".
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7Click "None of the above".
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8Enter your contact information. This will include your name, a working email address, your phone number, your business name, and your current problem.
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9Click "Email Support".
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10Wait for a reply. Depending on the extent of your query, this can take anywhere from a few hours to a few days.[1]
- If you don't get a response within three days, send your email again.
Method 2 of 3:
Recovering Your Page from a Rogue Administrator
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1Navigate to Facebook.
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2Open your target page. You can do this by typing its name into Facebook's search bar and clicking on the pertinent result.
- You may also see your target page in the "Your Pages" tab in the top right corner of your News Feed.
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3Hover over "More" at the top of the page.
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4Click "Report this page".
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5Click "I think it's an unauthorized use of my intellectual property".
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6Click "Continue".
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7Click "Learn more about reporting intellectual property".
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8Click "reporting copyright violations". If an admin has removed you and taken over your page, this is your best option.[2]
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9Click "contact our designated agent". Make sure you click the version of this link that is beneath the "Reporting Copyright Infringements".[3]
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10Click "complete copyright claim". This page should give you a good idea of the copyright information you'll need to have on hand, including your contact information, a description of your content, and so on.[4]
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11Return to the agent's contact page.
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12Call the number listed on-screen. Be aware that, since Facebook doesn't prefer this style of contact, you may have to wait several hours before getting a reply.
- You can also send mail to the address listed here.
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13Provide the agent with your copyright information. They will likely ask you questions regarding your page's issues directly from the "copyright claim" page.
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14Wait for a verdict.
Method 3 of 3:
Preventing Loss of Admin Rights
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1Create and distribute a non-competition contract. Doing so will afford you some legal grounds if your account is hijacked. All employees or users on your Facebook page should sign this document before being permitted access.
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2Restrict employees' page privileges. When creating your Facebook page initially, make sure you don't give any of your employees a title greater than "Content Creator"; this will ensure that they have the ability to perform page maintenance and create posts without having the power to remove you as an admin.
- Your title should be the highest tier, which is "Manager". No one else should have this title.
- 3Monitor your page's content frequently. If your employees are posting information that goes against Facebook's copyright or trademark agreements, your page may have its privileges revoked by Facebook until the offending material is removed.
- 4Communicate with your employees. Happy employees don't take over administrator accounts or attempt to steal intellectual property; make sure you're listening and responding to your employees' feedback in order to cultivate a positive work environment.
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